Performance Management

Performance Management


£195 +VAT

Next Date



One Day

Performance Management

Course Description

This course is for anyone who has the responsibility of managing people and their performance – Team Leaders, Supervisors and Managers.

Course Objectives

At the end of this workshop participants will understand:
The importance of good performance management
Current employment law
The link between the company vision and objectives with performance management
A competence framework
How appraisal fit into performance management
The purpose of appraisals
The appraisal cycle
How to make the appraisal a meaningful and effective tool
How to effectively conduct an appraisal interview – listening, questioning, coaching and feedback skills
How to handle the difficult conversation

For senior managers:
Development plans, succession planning and organisational reviews
Implementing a successful scheme in the business

Course Content

Creating the right environment for employees
Employment law
Goal and goal alignment
SMART objective setting
Competencies, personal attributes and values
Appraisal cycle
Appraisal interview including preparation, questioning and listening skills, feedback and dealing with difficult conversations)
Conducting role play to practice listening, questioning, coaching and feedback skills
Writing up the appraisal

For senior managers:
Development plans and succession planning
Implementing a successful scheme within the organisation
Personal development action plan

Related courses

Management Training

Performance Appraisal

Introduction to Supervisory Skills


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