Management Training

Management Training

Cost

POA

Next Date

Enquire

Duration

Ten Sessions

Management Training

Course Objectives

Communication
Time management
Decision making
Coaching and feedback
Delegation
HR best practice
Team motivation
Sustained performance
Ownership
Accountability
Empowerment
Creativity

The sessions are highly interactive with group and individual work.

Course Content

Session 1 – Understanding the management role

Introduction to the course | Setting of project – quicker, better, cheaper | Understanding the role of the Manager | Planning, directing, controlling, organising  | Stakeholders and stakeholder analysis

Session 2 – Communication

Review of learning from the previous session | The importance of good communication | Understanding theirs’ and others’ behaviours, perceptions and drivers | Johari window

Session 3 – Communication Part 2

Review of learning from the previous session | Communication process | Listening and questioning skills | Barriers to communication | Non-verbal communication – body language / personal space

Session 4 – Effective delegation

Review of learning from the previous session  | Why delegate? | Concept of delegation  | Delegation in practice

Session 5 – Time management

Review of learning from the previous session  | Focusing on priorities | Time management matrix | Categorising interruptions | Improving workflow

Session 6 – Consensus and decision making

Review of learning from the previous session | What to consider when making a decision | Group consensus | Building successful teams

Session 7 – Coaching and feedback

Review of learning from the previous session | Introducing a culture of coaching and feedback into the organisation | Coaching techniques | Giving and receiving feedback

Session 8 – HR best practice

Review of learning from the previous session | Disciplinary, grievance and appeals | Employee relations scenarios

Session 9 – Performance management

Review of learning from the previous session | Company vision and goals | Performance management, appraisals, goal setting | Appraisals interviews | Succession planning

Session 10

Review of learning from the previous session  | Question and answer session on all topics covered | Presentation to senior managers – of learning and project completed

Related courses

Performance Management

Team Leader Development

Introduction to Supervisory Skills

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