Email Writing

Email Writing


£85 +VAT

Next Date



Two Hours

Email Writing

Course Description

This workshop will enable delegates to send clear and effective e-mails in the course of their work. They will understand the business’ guidelines on e-mail communication, and when and how to use e-mail.

Course Objectives

After successfully completing the course the delegate will be able to:

Write clear, concise and effective e-mails
Understand how e-mail fits with other forms of communication
Be able to write e-mails specifically targeted at the recipient
Organise their e-mails to avoid overwhelm

Course Content

Understand when to use e-mail
Identify the recipient and the importance of appropriate, formal language
Learn the components of composing a clear and effective e-mail
Know the differences in writing internal and external e-mails
Practice using relevant examples
Recognise how not to write and e-mail
Organise e-mails to avoid overwhelm
How to manage expectations of recipients

Related courses

Communication Skills

Professional Business Writing

Influencing Skills


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