A leading global business aviation organisation, ExecuJet manage 160 business jets and offer a wide range of services 24/7. These include the operational management of private, commercial and chartered aircraft, maintenance and private passenger handling.
With headquarters in Zürich, the company operates throughout Europe, Africa, Asia, Australasia, Latin America and the Middle East. ExecuJet employ nearly 1000 staff worldwide and pride themselves on delivering an exceptional service for their clients 365 days a year.
Tailored IT Support
We first started working with ExecuJet in 2012. From our initial engagement – supporting their expansion into the UK with the opening of their Cambridge Offices – it was clear that we shared the same ethos of client service delivery excellence. We have developed a mutual level of trust through sharing similar values which has seen us successfully take over management responsibility of all IT Support for their European locations including circa 300 staff.
Working closely with the team at ExecuJet, we developed a bespoke IT Support plan, tailoring the services and products to meet their specific needs. With this bespoke service, we reduced fixed overhead costs for employing an in-house team and provide a dedicated resource that handles both strategic management and day to day IT support.
Through our effective partnership approach, ExecuJet enjoy continued IT system growth and development resulting in a resilient environment to support the 24/7 nature of their business. Business critical systems are robust, resulting n zero downtime, and ensure that client service delivery excellence is maintained regardless of time-zone.
As part of their Platinum IT Support plan, we deliver a number of services including:
“Green Duck act directly as our IT department, and with the hands-on account management we receive, they really have become an extension of my team which is invaluable”
David Dalrymple, Finance Manager at ExecuJet
partnership with ExecuJet
endpoints supported throughout Europe