Are Cyber-Criminals Calling You?

By Emma Crawford

Are Cyber-Criminals Calling You?

Most people are aware of hackers sending malicious emails encouraging them to click on a link or visit a website. But are you prepared for an attack via the telephone?

We know that if we get an email from our bank asking to verify our pin or from a company announcing that we've just won a holiday, it's probably a scam and we delete the email without even thinking about it. But cyber criminals are continuously switching tactics!

We frequently get reports from clients who have received a call from people pretending to be from their "IT service provider". The caller even has personal information about the people who work there, which can instil a level of trust with the caller and make it easier for them to get the information or control they need. Once they've gained access, they can do any of the following:

Trick you into installing malicious software that could give access to sensitive data
Convince you to visit an illegitimate website and download software which will give them control of your computer as well as sensitive information
Request credit card or bank account information in order to bill you for services
Do not trust unsolicited calls and please do not provide any personal information. If you have even the slightest suspicion that the person you are speaking to may be a cyber criminal, hang up and call your IT service provider.

For more information on how to make your IT systems more secure, call us on 01284 700015 or send an email to

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